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We are pleased to announce the release of our first research prototype of a social dynamic analysis tool for Wikipedia called WikiDashboard.
The idea is that if we provide social transparency and enable attribution of work to individual workers in Wikipedia, then this will eventually result in increased credibility and trust in the page content, and therefore higher levels of trust in Wikipedia.
Wikipedia itself keeps track of these studies and openly discusses them here, which is a form of social transparency itself. However, even Wales himself have been quoted as saying that "while Wikipedia is useful for many things, he would like to make it known that he does not recommend it to college students for serious research." Indeed, the standard complaint I often hear about Wikipedia is that because of its editorial policy (anyone can edit anything), it is an unreliable source of information.
The opposite point of view, however, has not been debated or expressed nearly as much: Precisely because anyone can edit anything and that anyone can examine the edit history and see who has made them, it will (or has already) become a reliable source of information. I think Michael Scott, the character on the popular TV show "The Office", puts it succinctly: "Wikipedia is the best thing ever. Anyone in the world, can write anything they want about any subject. So you know you are getting the best possible information."
While tongue-in-cheek, it brings up a valid point. Because the information is out there for anyone to examine and to question, incorrect information can be fixed and two disputed points of view can be listed side-by-side. In fact, this is precisely the academic process for ascertaining the truth. Scholars publish papers so that theories can be put forth and debated, facts can be examined, and ideas challenged. Without publication and without social transparency of attribution of ideas and facts to individual researchers, there would be no scientific progress.
We're curious of how the Web community will use this tool to surface social dynamics and editing patterns that might otherwise be difficult to find and analyze in Wikipedia. Please let us know by leaving a comment on our blog on patterns you find or questions for us. Alternatively, (if you wish to contact us in private), email us at: wikidashboard [at] parc [dot] com